The checklist gets done. The question is how it gets done.

Inflect OR measures the behavioral fidelity of perioperative safety processes using ambient team communication — giving clinical teams actionable feedback and quality leaders a longitudinal view of how the process is actually being performed.

How Inflect OR works

  1. Capture

    Ambient team audio is captured during the defined procedural window. No cameras. No wearables. No additional checklist for clinicians to complete.

  2. Detect

    Inflect identifies the safety communication events defined in your workflow: timeouts, confirmations, handoffs, callouts, sign-outs, escalation, and other required behaviors.

  3. Measure

    Each event is compared against the process your organization expects — not simply whether the box was checked, but whether the process was performed as designed.

  4. Improve

    Clinical teams receive case-level or longitudinal coaching feedback. Quality and operational leaders see aggregated trends across teams, service lines, sites, and time periods.

More than whether someone said the words

  • Participation and confirmation: See whether the required disciplines actively participated and whether critical elements were verbally confirmed.
  • Closed-loop communication: Measure whether medications, critical results, and other important callouts were acknowledged or repeated back when required.
  • Handoffs and information transfer: See whether required information actually crossed the transition — not simply whether a handoff field was completed.
  • Escalation and response: Identify whether concerns were raised, acknowledged, and resolved within the safety process.
  • Process fidelity: Measure whether the expected sequence and behaviors occurred as designed, rather than relying only on documentation that the process was completed.

Built for quality improvement, not surveillance

  • Configurable Audio Retention: Team audio is converted into structured process metrics. Your organization sets how long audio and derived data are retained, in line with its own privacy, quality, and records policies.
  • Built for PSQIA / PSWP Workflows: Designed as a Quality Improvement and Patient Safety tool. Outputs are structured so your organization can manage them as Patient Safety Work Product (PSWP). Inflect does not create privilege by itself; protection depends on your organization's governance.
  • No Video or Visual Surveillance: Inflect OR does not use cameras, optical sensors, or facial recognition. Only process communication is evaluated.
  • Non-Punitive by Design: Reporting can be configured for case-level coaching, aggregated service-line and facility views, or both, and is designed for quality improvement, not credentialing, discipline, or individual performance evaluations.