Scale your coaching capacity.

Give learners specific communication coaching without living in every room. Inflect helps programs scale observation, reduce faculty burden, and build longer-view communication portfolios from real encounters.

How Inflect Academy works

  1. Enter the station

    Live OSCE or simulation begins without extra operational overhead for the learner.

  2. Inflect listens

    The system analyzes who spoke, who was interrupted, what questions were asked, and how understanding was checked.

  3. Map to your rubric

    Signals are aligned to your program's communication framework, milestones, or custom rubric.

  4. Return immediate feedback

    Students and faculty get structured results without anyone watching a full recording end to end.

What gets measured, beyond the checklist

  • Checklist adherence: Track what was covered, what was missed, and where rubric completion broke down.
  • Open-ended questioning: See whether the learner created enough space for a full patient narrative.
  • Teach-back and confirmation: Measure whether understanding was actually verified before the encounter ended.
  • Empathy and validation: Assess whether emotional cues were acknowledged in a way the patient could feel.
  • Interruption patterns: Make interruption timing visible so faculty can see when history quality was likely suppressed.
  • Jargon and clarity: Evaluate whether explanations were accessible, not just technically correct.

Why programs use Inflect

  • More consistent review: Residents get behavior-level communication feedback far more often than occasional shadowing allows.
  • Less observation distortion: Programs learn from regular encounters instead of only moments when an attending is visibly present.
  • Portfolio-ready patterns: Communication development is documented across blocks and rotations instead of isolated snapshots.
  • Faculty time back: Attendings spend time on interpretation and mentorship rather than routine observation overhead.